Shining Knight Construction ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or communicate with us. 

How We Collect Information

We collect personal information in a variety of ways, including when you: 

• Complete a contact form on our website 

• Submit a job application

• Use our online project estimator 

• Request a consultation or estimate 

• Subscribe to our newsletter 

• Contact us by email or phone 

• Otherwise communicate with us regarding our services 

Information You Provide to Us

The personal information you voluntarily provide may include: 

• Name 

• Email address 

• Phone number 

• Property address or project location 

• Project details, renovation goals, finishes, selections, and budget information 

• Photographs, drawings, floor plans, measurements, or other information you choose to provide during the estimating or consultation process 

We collect only the information necessary to respond to your inquiry, prepare estimates, provide our services, and communicate with you. 

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform and trusted service providers. This may include: 

• IP address 

• Browser type and version 

• Device type 

• Operating system 

• Pages visited 

• Date and time of your visit 

• Referring website (where applicable) 

This information helps us maintain website security, understand how visitors use our website, improve website performance, and enhance the overall user experience. 

How We Use Your Information

We use the information we collect to: 

• Prepare preliminary project estimates and respond to inquiries 

• Communicate with you regarding potential or ongoing projects 

• Schedule consultations and provide customer support 

• Improve our services and website functionality 

• Maintain business records and internal reporting 

• Meet applicable legal or regulatory requirements 

By submitting information through our website, you consent to the collection and use of your information as described in this Privacy Policy. 

Project Information

Information you provide regarding your home, renovation plans, budget, photographs, or project details is used solely for the purpose of preparing estimates, evaluating your project, communicating with you, and delivering our services. We treat this information as confidential and do not share it with third parties except as necessary to provide our services or where required by law. 

Information Sharing

We do not sell, rent, or trade your personal information. 

We may share your information with trusted third-party service providers who help us operate our business, including website hosting, customer relationship management, project management, email communication, analytics, or other business support services. These providers are required to safeguard your information and use it only for the services they perform on our behalf. 

We may also disclose information where required by law or to protect our legal rights. 

Cookies and Website Data

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, and better understand how visitors interact with our website. Some cookies may collect anonymous or device-related information. 

You can choose to disable cookies through your browser settings; however, some features of the website may not function as intended. 

Information Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain appropriate business records. When information is no longer required, it is securely deleted or destroyed. 

Data Security

We take reasonable administrative, physical, and technical measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. Access to personal information is limited to employees and trusted service providers who require it to perform their responsibilities. 

While no method of transmitting or storing information electronically can be guaranteed to be completely secure, we strive to use commercially reasonable safeguards to protect your information. 

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. To make a request or ask questions about how your information is handled, please contact us using the information below. We will respond within a reasonable timeframe in accordance with applicable Canadian privacy laws. 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before providing personal information. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. We encourage you to review this page periodically to stay informed about how we protect your information. 

Contact Us:

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: 

Shining Knight Construction Inc

Nanaimo, British Columbia, Canada 

Email:contact@shiningknight.ca

Phone: (250) 667-4450